Line Id

[Guest Phillip]

I am using an older version of VG 6.0.3377

 

I am trying to get VG to route calls based on the line that was called into

By evaluation the line that was dialed into.

 

I am using a D4PCI

 

The Expression being evaluated is $RV_LINEID

The paths are:

on {1} goto [Do this]

on {2} goto [Do that]

on {3} goto [Foo]

on {3} goto [bar]

[SupportTeam]

This approach should work in principle.

 

But if you want the system to run differnet scripts depending on which line answered the call then why don't you just assign different scripts to different lines? You can specify a different default starting script for each of the lines.

[Guest Phillip]

Yes… I was planning that as a last resort as I don’t want to have to manage multiple scripts if I can avoid it. So, I guess I’m not going to get any help here?

[Guest Phillip]

Figured it out

Thanks abyway