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Hmp / Dtmf

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Hi

 

Doing a basic outgoing call on the local network from a pc to onother on a softphone. It seems that VG does not detect the DTMF keys.

Is there something special to configure in order to be able to detect thaem as I could do on a PSTN VG?

 

Tkx

Mh

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There is a number of ways that DTMF can be transmitted over VoIP. HMP works with the most commonly used methods (Inband and RFC 2833).

 

We would need to see the WireShark trace of the entire call, as well as the ktTel trace from VoiceGuide for that call to see what is happening on this system.

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