Incoming Fax - Unique Filenames

[Guest u4910]

I would like the incomming faxes to have unique file names so that I can store them for long term.

I tried naming it something like "c:\$RV_CIDNUMBER.tif" and other combinations, but it seems to only record a fax if I use a static file name.

Please advise.

[rmatosaw]

Hi,

 

In my case, I used VB Script module to produce a specific file name.

But you can use the result variables f. ex. the variables returning date information: c:\$RV_YY$RV_MM$RV_DD$RV_HH$RV_NN$RV_SS.$RV_MS.tif

 

More information: http://www.voiceguide.com/vghelp/source/html/resultvariables.htm

 

Good luck

[SupportTeam]

u4910: Could you please post a copy of VoiceGuide's Debug Printout which captures the ]call, this will allow us to see what happened.

 

Debug Trace files are created in VG's \log\ subdirectory.

 

Please post the traces and the VoiceGuide script used.

 

When posting traces/scripts please .ZIP them up and post them as attachments.

[SupportTeam]

We have just ran some tests using $RVs in the filename for the received fax and it worked fine. If you have any problems please post trace capturing the call and we can then see what is happening on your system.

[Guest u4910]

I have it working now. Sorry, I must have had a typo on the $RV. I have it recording and saving to a file with date/time/cid/name in the filename.

Thanks!