"return" To Script From Voicemail

[Guest sss1019]

My script gives the caller the option to leave a voicemail. After the caller is done recording their message and are silent, voiceguide is hanging up the call. I would like to do a little nicer orderly "hangup" by playing a sound file first then hanging up the call. I used the return statement as seen below

 

on {1} goto [Play HouseMessage]

on {2} goto [VoiceMail Box $RV[Get HouseCodeNumber]] return [Goodbye]

on {timeout 0} goto [Goodbye]

 

 

Here is part of what I see in the log file

 

6145748.64 6 rv replace end: [on {1} goto [Play HouseMessage]

on {2} goto [VoiceMail Box 9999] return [Goodbye]

on {3} goto [Play HouseMessage]

]

145748.64 6 FindVoicemailSysEntryPoint(VoiceMail Box 9999, return [G...,,)

145748.64 6 PutStuffOnReturnCallStack(Voicemail,Voicemail Box,,Goodbye)

145748.64 6 stack idx=1

 

 

Any help would be appreciated.

[SupportTeam]

Which version of VoiceGuide are you using?

 

You may need to modify the Voicemail scripts, changing the path in module [VmLmRec] from:

on {silence} goto [VmLmHangup]

 

to:

 

on {silence} return

[Guest sss1019]

Which version of VoiceGuide are you using?

 

You may need to modify the Voicemail scripts, changing the path in module [VmLmRec] from:

on {silence} goto [VmLmHangup]

 

to:

 

on {silence} return

 

 

Using version 5 with a way2call Hi-Phone

 

Made the change that you suggested and it worked....but it caused another issue. Had vm set so that if a message was left, it would automatically call that person to let them know a message was left for them. If I make the change requested, the VM won't call me back. If I change it back so that on silence goto VmLmHangup, it will call me back and let me know a message was left. Tried it multiple times both ways with the same result each time.

[SupportTeam]

If you want the messages forwarded as well then you should copy the module [VmLmHangup_ForwardLastMsg] from vmLmHangup.vgs, (call it say [VmLmHangup_ForwardLastMsg_LocalCopy]) and change the paths like this:

 

on {silence} goto [VmLmHangup_ForwardLastMsg_LocalCopy]

 

and in the [VmLmHangup_ForwardLastMsg_LocalCopy] modules then have path.

 

on {success} return