Out Dailing

[Guest visualbench]

Hello,I am using VG 6.0 and when i make out dail calls, after getting few rings automatically it goes to dail stage to wating for a call mode.

if i dail manually,i able to hear dailing rings 50 seconds if the caller does't receive the call.

Log files attached.Looking forward for the solution.

0304vgm.zip

[SupportTeam]

Trace shows the outgoing call was ended as the Dialogic card reported hearing the "Operator Intercept" tri-tone.

 

113401.30 2 dial making call tel[9848048384] ann[] vgs[C:\Program Files\VoiceGuide\Scripts\Call Recorders\Dial and Record\AutoDial\Scripts\SW_WakeUp_Play.vgs] am[C:\Program Files\VoiceGuide\Scripts\Call Recorders\Dial and Record\AutoDial\Scripts\SW_WakeUp_Play_AM.vgs] OnHangup[] rv[[OutDial_ID]{503}[OutDial_OnNotConnected]{none}[OutDial_AnswerTimeout]{60}[OutDial_RetriesLeft]{0}[OutDial_PauseBetweenRetries]{5}]

113401.30 2 script interpretor: VgMulti v6.0.3391

113401.30 2 state Dialing 9848048384

...

113404.39 2 tw DialogicEvent 133,TDX_CALLP,11,0,0,CR_CEPT,,

113404.39 2 event OPERATOR, iCode=133 state=5200

113404.39 2 LsWaitAfterDialingOut : 133,OPERATOR,11,0,0,CR_CEPT,,

113404.39 2 event CR_CEPT, iCode=133 state=5200

113404.39 2 LsWaitAfterDialingOut : 133,CR_CEPT,11,0,0,,,

 

Do you maybe need to dial some sort of a prefix before dialing the number?

[Guest visualbench]

Trace shows the outgoing call was ended as the Dialogic card reported hearing the "Operator Intercept" tri-tone.

 

113401.30 2 dial making call tel[9848048384] ann[] vgs[C:\Program Files\VoiceGuide\Scripts\Call Recorders\Dial and Record\AutoDial\Scripts\SW_WakeUp_Play.vgs] am[C:\Program Files\VoiceGuide\Scripts\Call Recorders\Dial and Record\AutoDial\Scripts\SW_WakeUp_Play_AM.vgs] OnHangup[] rv[[OutDial_ID]{503}[OutDial_OnNotConnected]{none}[OutDial_AnswerTimeout]{60}[OutDial_RetriesLeft]{0}[OutDial_PauseBetweenRetries]{5}]

113401.30 2 script interpretor: VgMulti v6.0.3391

113401.30 2 state Dialing 9848048384

...

113404.39 2 tw DialogicEvent 133,TDX_CALLP,11,0,0,CR_CEPT,,

113404.39 2 event OPERATOR, iCode=133 state=5200

113404.39 2 LsWaitAfterDialingOut : 133,OPERATOR,11,0,0,CR_CEPT,,

113404.39 2 event CR_CEPT, iCode=133 state=5200

113404.39 2 LsWaitAfterDialingOut : 133,CR_CEPT,11,0,0,,,

 

Do you maybe need to dial some sort of a prefix before dialing the number?

 

 

I have noticed that some times only getting this problem.not allways.

If i am able to dial this hour and i am not sure for next hour.

I am using VG 6.0

[SupportTeam]

You should ask the Telco about what happens on the calls on which you have the 'operator tone' problem - and why are they playing the operator tone to you.