Not Able To Make Outbound Calls. "noanswer", "error: Com I

[allstatesmed]

I keep receiving these errors even after verifying that the phone line works (I was previously able to make outbound phone calls over the weekend, but cannot anymore. Have not made any changes to system or VG).

In the call loader, I am entering just one phone number and indicating to call on a specific line.

 

Please see the attached Engine log file.

0322_0957_vgEngine.zip

[SupportTeam]

Trace looks fine. Maybe there is an issue with the phone line? Have you tried dialing into the system on that line and/or attaching a handset to that line and dialing out on that line manually?

[allstatesmed]

It looks like I had a problem with the phone wire. Problem resolved.

Thanks

 

Trace looks fine. Maybe there is an issue with the phone line? Have you tried dialing into the system on that line and/or attaching a handset to that line and dialing out on that line manually?