Click To Call

[Guest TheyCalled Paul]

Hi,

What do you think is the best way to implement CLICK to CALL. The Webserver is remote, so we are going to use a webservice to get to the voice guide server. We can insert a row into a sql table or create an outdial file. I am trying to minimize the delay the caller get. The scripting part we know how to do. We can run this on our VG6 or our VG7 server.

Thanks!

PAul

[SupportTeam]

We'd recommend using the OutDial file method. It is easiest to implement.

Typical delay between creation of the outdial file and the call being made should be around 2 seconds.

Inserting entry direct into database table should result in the outbound call being made in 1 second.

 

Would strongly recommend using v7.