Guest u4910 Report post Posted 04/12/2010 02:06 PM I upgraded from VG7.0 to VG7.1 and there seem to be 17 fields in the cdr out files. In particular, the next to the last field has three quotes. Can you explain? The online doc shows only 16 fields for CDR and I don't have the last result variable set in the ini, so I expect only 16 fields. "9203","75555","","","","","","","","2010-04-12 09:18:11","2010-04-12 09:18:16", "2010-04-12 09:18:46",35,30,"ANSWERED_HUMAN",""","" Share this post Link to post
SupportTeam Report post Posted 04/21/2010 09:19 AM Sorry for the delay on this one.The 17th field is a 'User' field.You can place data into it by setting the $RV[CDR_user] in the script.Contents of $RV[CDR_user] will be placed in the 17th CDR field.(Contents of $RV[CDR_amaflags] will be placed in the 16th CDR field.)The version below now fixes the extra quote in the 16th field:[old link removed] Share this post Link to post