Disconnect Tone Level Is Too Low

[Guest fsoudbakhsh]

Hello,

Sometimes the disconnect tone level is too low to detect by Dialogic. how can I increase input gain via VG or Dialogic?

 

 

Thanks for your quick reply, I need answer ASAP.

thanks

[SupportTeam]

It may depend on the card that you are using. If it is possible then this setting would be done on the Dialogic driver level, and not through VoiceGuide.

 

You should contact the card supplier to establish if this is possible on your card.

 

Note that if you are attaching public analog lines to the card then the gain is something that would be affecting telephony device compliance with local telephony requirements, and modifying settings like these may affect your devices compliance with telephony regulatory authority where your system is installed. If attaching the card to your own device or PBX then you would be OK.