byron@pacware Report post Posted 05/20/2010 03:22 PM When we send an XML file to the software, it does not dial out. We have checked the phone lines and did a diagnostic check on the modem card. Both the phone lines and the modem card check out ok. Any sugestions to further trouble shoot this are appreciated. Share this post Link to post
SupportTeam Report post Posted 05/20/2010 08:17 PM Could you please post a copy of VoiceGuide's Debug Printout which captures the system startup and the attemted outgoing call, this will allow us to see what happened. Share this post Link to post