Callback Hangup

[Guest fsoudbakhsh]

this is very strange. it is just one phone number what when it call to my system after the callback, the connection dropped becuase of one of my disconnect tone.

 

no one else has this problem. please see attached the log file that I filtered it for your to see call process on this phone number.

 

 

thank

0126364036.zip

[SupportTeam]

Attached trace does show that the Dialogic card reported detecting one of the user defined Disconnect tones.

 

Call was then ended due to the Disconnect tone being detected.

 

If you think the tone was falsely detected then the done definition should be 'firmed up' with the repeat count increased and/or the frequencey ranges reduced.