bravo Report post Posted 07/20/2010 08:48 AM Hi, i'm able to complete SIP registration correctly, and i can also see it in the wireshark traces. although i wasn't able to complete outbound call yet. nothing comes up on the wireshark after the registration (for SIP), and in the VG logs i can see some reference for outbound call error. can someone please assist here and let me know how i can fix that? thanks, J log-0720_ktTel.txt Share this post Link to post
SupportTeam Report post Posted 07/20/2010 09:29 AM When placing an outgoing call the IP address of the destination or Switch/PBX relaying the call needs to be specified. Try dialing: 972522788237@213.137.73.140 (you can use domain name instead of IP address) and in the Options field include: <CallerID>12129816060</CallerID> Please read: http://www.voiceguide.com/vghelp/source/html/dial_voip.htm Share this post Link to post
bravo Report post Posted 07/22/2010 07:32 AM Hi, thank you for your suggestion, although it didn't help. any other suggestion? thanks, J Share this post Link to post
SupportTeam Report post Posted 07/22/2010 08:03 AM Could you please post traces which capture the outgoing call, including the WireShark traces? Share this post Link to post