How To Receive A Call

[Guest Eric]

Hi guys,

 

I am trying to receive a call.

 

I already have Dialogic HMP, VoiceGuide, and Dialogic System server running.

I already modified config.xml file and I put my protocol that I'll use SIP and my domain.

 

I am trying to receive a call.

 

I'd like to know how can I do to receive a phone call, what I need to modify, because my IVR application is already running but when I try to make a call from a VoIP phone which actually is a cisco 7960, I dont receive nothing in my VoiceGuide.

 

Please could you help me telling me how to establish a phone call or receive a phone call.

 

Thanks

[SupportTeam]

Are you Dialing the IP address of the VoiceGuide system from the VoIP phone?

 

Are you seeing any SIP activity in WireShark when dialing the IP address of the HMP/VoiceGuide server?