DashFFWD Report post Posted 08/02/2010 02:00 PM Hi Support Team we are using voice guide v6 with D/600JCT card i can't understand what -1 means in the CallRetriesLeft column in the call queue. Where do i get information on what the values in CallRetriesLeft mean Tare Share this post Link to post
SupportTeam Report post Posted 08/02/2010 07:46 PM These entries are not used and can be deleted. In some releases of VoiceGuide if call was retried a number of times and was busy all times the call entry was left in the callque table with the retries setting left at -1. It just provides another record of which calls were never answered, and allows the calls to be made again by simply changing the retries column in database. The need for having these entries left in database has been largely superseded by the 'OnRetriesExhausted' command option. Share this post Link to post
