Vg Doesn't Find Licences

[clauschmidt]

Hello,

 

I have a big problem.

The VG was working fine until this afternoon. At night we stoped the VG and started some minutes after.

In this server I have 56 licences, but now the VG just show me 30 licences and say that the version is a evaluate version (needs to restart every hour).

What can I do to fix this problem? Should I uninstall and reinstall de VG?

 

Atached is the image from the line Status and the license manager.

 

[SupportTeam]

Got email from customer:

 

I fixed the problem. I don't know if this can happen again, but I stopped the VG, stopped all the dialogic, started the dialogic and the VG and now its working.