VoiceGuide IVR Software Main Page
Jump to content

Specifying Scripts On E1 Trunk Channels

Recommended Posts

Cláudio wrote:

 

With the E1, can I configure more that 1 script for the same E1? For example, in one E1 I want to configure 20 channels to the script A that will be executed when the customer call to number X, and 10 to the script B that will be executed when the customer call to number Y.

Share this post


Link to post

You can allocate different scripts to different channels. This is done in the Config.xml file.

Furthermore in the script you can evaluate the $RV_DNIS variable, which holds the telephone number actually dialed by called. Based on DNIS value you can jump to different scripts as well.

 

On ISDN systems it is common to have one DNIS routing script answer all calls on all channels and then just jump to a particular script depending on DNIS value. This way you don't have to allocate specific channels to specific telephone numbers.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×