health4us Report post Posted 10/09/2003 08:49 AM i am querying a database for name, surname and title and want to play it with TTS but just cannot work out why it does not work.. Can you take a look at the bug printout as i just don't get it... the record exists in the database, the 3 fileds have the data so i cannot work out why TTS is not finding -- Bet i have done something silly.. please let me know as i am totally stumped! 104302.90 0 dial callque update id=25 next call time 0310091243 104302.90 0 dial callque DB update returned 104302.90 7 dial found entry: tel[1051661180060] ann[NONE] vgs[C:\Program Files\VoiceGuide\Scripts\recruitment\IncomingCalls\test.vgs] am[NONE] 104302.90 7 Calling MakeCallEx(1051661180060) 104302.91 7 Dialing: 1051661180060 104302.91 7 MakeCall => 66101 104302.91 7 TapiCbTrigSet 66101 7002 104303.65 7 tapi Reply (LineEvReply) ok 66101 0 104303.65 7 TapiCbTrigClear 104303.65 7 linedevstate 2048 0 0 104303.65 7 callstate DIALTONE 66152 0 0 104303.66 7 callstate DIALING 66152 0 0 104303.66 7 callstate PROCEEDING 66152 0 0 104303.66 7 callinfo CALLEDID 104303.66 7 callinfo REASON 104303.66 7 Lev_CallerID [01423325554,] 104303.66 7 callinfo ORIGIN 104311.76 7 callstate CONNECTED 66152,1,0 104311.76 7 WorkingModeTAPI@Connected= 104311.77 7 WorkingModeScript@Connected= 104311.79 0 dial callque delete id=25 104311.79 7 Live person answered, starting C:\Program Files\VoiceGuide\Scripts\recruitment\IncomingCalls\test.vgs 104311.79 2 tr NewVgsVgm_Goto C:\Program Files\VoiceGuide\Scripts\recruitment\IncomingCalls\test.vgs,,,,,0 104311.80 0 LoadedVgs_Find C:\Program Files\VoiceGuide\Scripts\recruitment\IncomingCalls\test.vgs at idx=6 104311.80 7 cl NewVgsVgm_RunModule module not found: 104311.80 2 tr NewVgsVgm_Goto 1 104311.80 2 tr NewVgsVgm_Goto 2 104311.80 7 [Database Query 39] DB Query 104311.80 7 Jet mode used (To use ODBC mode specify ODBC Connect string) 104311.81 7 RVreplace start: [sELECT Title, Name, Surname FROM nameslist WHERE PhoneNumber=$RV_CALLEDNUMBER] 104311.81 7 RVreplace end: [sELECT Title, Name, Surname FROM nameslist WHERE PhoneNumber=1051661180060] 104311.81 7 About to execute Retrieve Operation [sELECT Title, Name, Surname FROM nameslist WHERE PhoneNumber=1051661180060] 104311.81 7 [Database Query 39] row count=1 104311.82 7 [Play 40] Playing 104311.82 7 RVreplace start: [Welcome $RV[GetClientRecord_1_1] $RV[GetClientRecord_2_1] $RV[GetClientRecord_3_1]] 104311.82 7 RVreplace end: [Welcome ] 104311.82 7 tts generate start[Welcome ] 104311.85 7 tts generate end 104311.85 7 [Play 40] Playing (C:\Program Files\VoiceGuide\system\tts7.wav) 104311.90 7 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\tts7.wav] 104311.91 7 RunModule PLAY end 104311.91 2 tr NewVgsVgm_Goto end 104313.07 7 wb(38854200) 104314.07 7 Play End line[7] (id=388542) 104314.07 7 LsPlayMsg EV_PLAY_FINISHED 104314.07 7 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 104314.09 7 Hanging up call... [Hangup Module] 104314.09 7 RecSoundStop ok 104314.09 7 PlaySoundStop ok 104314.09 7 fnHangupCall end 104314.13 7 linedevstate 2048 0 0 104314.13 7 callstate IDLE 66152 0 0 104314.13 7 WorkingMode@Idle= 104314.16 7 tapi Reply (LineEvReply) ok 66237 0 104315.07 7 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 104315.07 7 ReinitTelephony due to IDLE start 104315.07 7 tapic lineDeallocateCall(MainCall:66152) 0 104315.24 7 lineOpen(7) => 0 104315.24 7 Waiting for a call... 104315.24 7 lineOpen(7)LineHandle=66084 Share this post Link to post
SupportTeam Report post Posted 10/09/2003 09:46 AM The title of the module in which the DB query is made is Database Query 39 and the "Play 40" module TTS has RV's defined which would be created by a module titled GetClientRecord. Change the DB Query module's title from Database Query 39 to GetClientRecord and it should all work... Share this post Link to post
health4us Report post Posted 10/09/2003 10:16 AM Ok great i'm losing it obviously.. It works Thanks Matt Share this post Link to post