mikeraut Report post Posted 08/25/2010 07:04 PM I have an interesting problem. I have installed a VG 7 at a lodge that has an Auto Attendant up front. The AA must offer choices based on the time of the day. But there is more... The Reservations are open from 00:00 to 23:59 The Square is open form 07:00 to 23:00 The Confernece option is available from 08:00 to 17:00 The Restaurant is open from 06:30 to 22:00 If it is now say 08:00 the phrase would be dial 1 for Reservations dial 2 for the Square dial 3 for the Conference dial 4 for the Restaurant If it is now say 18:00 the phrase would be dial 1 for Reservations dial 2 for the Square dial 4 for the Restaurant Any help would be most welcome Thanks, Mike Share this post Link to post
SupportTeam Report post Posted 08/26/2010 12:36 PM You may need to use a series of Time Switch modules and decide whether to play or not play certain prompts based on the time of day. If you have any problems with the script design please post your script and we can assist in modifying it appropriately. Share this post Link to post
mikeraut Report post Posted 08/26/2010 11:55 PM Thank you. I am attachng a sample vgs that would play a differnet option based on the time of day and in one case the day of the week. Time Slots.vgs Share this post Link to post
SupportTeam Report post Posted 08/27/2010 06:25 AM Yes, that's the right approach. Attaching your script rearranged for better clarity, and with the right starting module set. TimeSlots_Rearranged.vgs Share this post Link to post