Email Sent From Within Voiceguide

[Guest sss1019]

Running V7. Sending an email from my script and that works great. Using smtp server. When I receive the email in my yahoo account it says who its from correctly but it also will show <VoiceGuide@VoiceGuideIvr.com>.

Where is it getting the VoiceGuide@VoiceGuideIvr.com from? I've looked through the config files but can't find it. I don't want it to say that.

Thanks for your help.

 

 

here's what yahoo looks like.

 

From: "scott@MyWebsite" <VoiceGuide@VoiceGuideIvr.com>

[SupportTeam]

Could you please post a copy of VoiceGuide's vgEngine trace log which captures the system startup and the call during which the email is sent, this will allow us to see what is going happening.

 

Debug Trace files are created in VG's \log\ subdirectory.

 

When posting traces/scripts please .ZIP them up and post them as attachments.

[SupportTeam]

Most likely in the Send Email module the "Return Email" field was left blank, and only the "Senders Name" entry was specified.

 

If the "Return Email" is left blank then the default VoiceGuide email address will be used as the return address in the sent out email messages.

[Guest sss1019]

Thank you. That took care of the problem.