Call Hangup

[jayanta]

Hi,

We are using Voice Guide 7 and the system details are attached here in.We want to hangup the call inmmediately after disconnecting the telephone line.But at present it is taking approximately 30 Seconds to hangup the call.We have changed the following parameters in the config.xml and vg.ini

file but without success :-

<Parameter>

<Description>Minimum Loop Current off time before it is reported</Description>

<Key>DXBD_MINLCOFF</Key>

<Value>50</Value>

<Default>50</Default>

</Parameter>

<Parameter>

<Description>Offhook Delay - period after offhook, during which no events are generated

e.g., no DTMF digits will be detected during this period.</Description>

<Key>DXBD_OFFHDLY</Key>

<Value>50</Value>

<Default>50</Default>

</Parameter>

 

RecCut_EndRecDueTo_ToneDisconnect=30 (In vg.ini file)

SilenceDetectLength=30(In vg.ini file)

 

Please help

 

Regards,

Jayanta

sys_inf.htm

[SupportTeam]

Most likely you need to configure the disconnect tone detection. Please read: http://www.voiceguide.com/vghelp/source/html/disconnectiondetect.htm