Chaining Audio Files

[Guest dadozach]

I am not a VB coder, but can easily understand your scripts. Using your outbound calling feature, it is possible to chain audio files together on the fly? Such that I might record the sentence “Hi, this is a message for” and then based upon the data in field pull in another audio file. For instance, if the data was “Bob” the recipient would hear “Hi, this is a message for Bob,” followed by the remainder of the outbound message. I would record every name in my own voice (not use text to voice). This way each message would be personalized.

 

Thanks,

Dadozach

[SupportTeam]

Yes, it is possible to chain the sound files. Just specify the sound files one after another, separated by commas.

 

You specify the sound files to play in a Play module in a VoiceGuide script, and then specify that script as the script to use when the persona answers the call.

 

Best to specify the full path to the sound files.

 

see: http://www.voiceguide.com/vghelp/source/html/modplay.htm

[SupportTeam]

In your script you can use an $RV and set that $RV to hold the personalised filename. $RVs can be specified at call load time.

 

see: http://www.voiceguide.com/vghelp/source/html/resultvariables.htm

 

from http://www.voiceguide.com/vghelp/source/html/diallistinto.htm :

Result Variables

 

Result Variables can be supplied to be used by the scripts ran during the outgoing call. The format of this field is [RvName]{RvValue}. Multiple Result Variables can be specified by listing as many name-value pairs as needed. eg: [rv1]{val1}[rv2]{val2}[rv3]{val3}