Incorrect Dos Version

[Guest Chris Flynn]

I have a script setup that records keypuch when the user enters certain responses from a menu. At the end I try and record this into a text file. All that I am getting in the text file is incorrect dos version. I am running this with a Dialogic d/4pciu board on a windows 2000 server box. This worked before on a xp workstation. Any ideas on this one. Here is the script I am keying into the script line in your software.

 

command.com /c echo $RV_starttime, $RV_cidnumber, $RV[Get Printer Code]c >> c:\helpdesk.txt

[SupportTeam]

Not sure what would be the cause of "incorrect dos version" errors - have you tried running

 

echo $RV_starttime, $RV_cidnumber, $RV[Get Printer Code]c >> c:\helpdesk.txt

 

from the DOS command line directly?

 

Another way to write out to a file is using the VBScript module.

Copy the below into a Run VB Script module:

 

Const ForReading = 1
Const ForWriting = 2
Const ForAppending = 8

Dim fso, tsFile
set fso = CreateObject("Scripting.FileSystemObject")
set tsFile = fso.OpenTextFile("c:\helpdesk.txt", ForAppending, True)
tsFile.WriteLine "$RV_starttime, $RV_cidnumber, $RV[Get Printer Code]c"
tsFile.Close
set tsFile = Nothing
set fso = Nothing

 

Using the VB Script module to write out to files is preferable anyway (esp on multi-line systems)

[Guest Chris Flynn]

Got it working now. I created the scripts with an older version of Voice Guide on a windows xp machine. Then I transferred everything to a newer version of Voice Guide on a windows 2000 server. To resolve the problem I just recreated the scripts and they were ok.

 

Thanks for the info.

 

Chris...