Running Program

[invoso.com]

I try to convert recorded call as wav convert to mp3 format.

 

I use "RUN PROGRAM" MODULE in call termination script with command line: "callrecord\ffmpeg.exe -i $RV[session_id].wav $RV[session_id].mp3"

 

but nothing happens

 

this command working properly

C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe -i 11012811591454.wav 11012811591454.mp3

[SupportTeam]

Suggest specifying the full path to ffmpeg.exe, as you have specified in the working example.

[invoso.com]

I tried both versions but still with this same result.

[SupportTeam]

Please post the vgEngine trace capturing the call.

 

Please .ZIP up traces before posting.

[invoso.com]

on demand..

Kopia 0128_1130_vgEngine.zip

[SupportTeam]

Have you tried providing the full file path specification for the filenames passed in as arguments?

 

ffmpeg.exe may need full paths specified so that it knows where to find/put the files.

 

113813.338 6 4 2 state [konwersja] Run Program

113813.338 6 4 2 rv replace start [C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe $RV[session_id].wav $RV[session_id].mp3]

113813.338 6 4 2 rv replace end [C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe 11012811373254.wav 11012811373254.mp3]

113813.338 6 4 2 File.Exists(C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe) is true

113813.338 6 4 2 running program=[C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe], arguments=[11012811373254.wav 11012811373254.mp3], windowStyle=NormalFocus, timeout=1

113813.338 6 4 2 ShellExe start [C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe][11012811373254.wav 11012811373254.mp3]

113813.353 6 4 2 Run Program waiting... (processHandle=39392, pid=4652)

113813.353 6 4 2 t timer set 1 sec : EV_TIMEOUT_CHECKONSTATE

113814.322 22 4 2 timer EV_TIMEOUT_CHECKONSTATE

113814.322 22 4 2 qScr add evScriptEvent 9007 EV_TIMEOUT_CHECKONSTATE

113814.322 6 4 2 qScr run evScriptEvent sCode=[EV_TIMEOUT_CHECKONSTATE] iActionID=0, crn=0[0|0|0|0|0][|||||]

113814.322 6 4 2 scriptevent EV_TIMEOUT_CHECKONSTATE 0|0|0 ||

113814.322 6 4 2 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE lCode2Str=EV_TIMEOUT_CHECKONSTATE

113814.353 6 4 2 Process.HasExited error when test (Proces zakoñczy³ siê, wiêc ¿¹dane informacje nie s¹ dostêpne.). Assume completed.

113814.353 6 4 2 task completed. vgm=92, iRunWait=1, iRunWait_ExeResult_NextVgm=0=[]

113814.353 6 4 2 ExeResult_NextVgm has not been set. check for Result file.

113814.353 6 4 2 no result file returned from program (VGRUNRESULT_4.TXT).C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe $RV[session_id].wav $RV[session_id].mp3

113814.353 6 4 2 FindNextVgmTitleInPathList: next module title is=[Hangup the Call 1]

 

 

 

115959.791 6 4 2 state [konwersja] Run Program

115959.791 6 4 2 rv replace start [callrecord\ffmpeg.exe -i $RV[session_id].wav $RV[session_id].mp3]

115959.791 6 4 2 rv replace end [callrecord\ffmpeg.exe -i 11012811591454.wav 11012811591454.mp3]

115959.791 6 4 2 File.Exists(C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe) is true (orignal relative path was: callrecord\ffmpeg.exe)

115959.791 6 4 2 running program=[C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe], arguments=[-i 11012811591454.wav 11012811591454.mp3], windowStyle=NormalFocus, timeout=1

115959.791 6 4 2 ShellExe start [C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe][-i 11012811591454.wav 11012811591454.mp3]

115959.791 6 4 2 Run Program waiting... (processHandle=39460, pid=5708)

115959.791 6 4 2 t timer set 1 sec : EV_TIMEOUT_CHECKONSTATE

115959.806 22 4 2 db odbc query completed.

120000.619 4 4 2 timer EV_TIMEOUT_CHECKONSTATE

120000.619 4 4 2 qScr add evScriptEvent 9007 EV_TIMEOUT_CHECKONSTATE

120000.619 6 4 2 qScr run evScriptEvent sCode=[EV_TIMEOUT_CHECKONSTATE] iActionID=0, crn=0[0|0|0|0|0][|||||]

120000.619 6 4 2 scriptevent EV_TIMEOUT_CHECKONSTATE 0|0|0 ||

120000.619 6 4 2 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE lCode2Str=EV_TIMEOUT_CHECKONSTATE

120000.619 6 4 2 Process.HasExited error when test (Proces zakoñczy³ siê, wiêc ¿¹dane informacje nie s¹ dostêpne.). Assume completed.

120000.619 6 4 2 task completed. vgm=86, iRunWait=1, iRunWait_ExeResult_NextVgm=0=[]

120000.619 6 4 2 ExeResult_NextVgm has not been set. check for Result file.

120000.619 6 4 2 no result file returned from program (VGRUNRESULT_4.TXT).callrecord\ffmpeg.exe -i $RV[session_id].wav $RV[session_id].mp3

120000.619 6 4 2 FindNextVgmTitleInPathList: next module title is=[Hangup the Call 1]

 

[invoso.com]

I tried many options.

Can You to test by yourself?

 

[konwersja]

Type=Run Program

DispSize=69

Txt=Run the program, and read in the results file created. The results supplied can then be used in other parts of the script (see Result Variables).

ProgramToRun="C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\ffmpeg.exe" -i "C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\$RV[session_id].wav" "C:\Program Files\VoiceGuide7\Scripts\Maciej\callrecord\$RV[session_id].mp3"

RunHoldPlay=

RunMode=1

RunWait=1

on {success} goto [Hangup the Call 1]

on {fail} goto [Hangup the Call 1]

 

 

http://www.ffmpeg.org/

ffmpeg.exe (freeware) convert wav to mp3

Kopia 0130_1828_vgEngine.zip

[SupportTeam]

Worked fine when we tried it here. See attached output file and trace.

 

Maybe try with simpler paths first? eg:

 

c:\ffmpeg.exe -i c:\0.wav c:\0.mp3

ffmpegTest.zip

[invoso.com]

Can You share your script for this solution witch You tested?

[SupportTeam]

We repeated the test. Here is the script, trace, and the input and output files.

test2.zip

[invoso.com]

HI!

 

You're right but only when source and target file (wav and mp3) are as string declared, but when is as variable $RV[...] don't working.

0202_1125_vgEngine no mp3.zip

Kopia 0202_1128_vgEngine mp3 created.zip

ExcelTest.zip

[SupportTeam]

Works fine on our test systems.

 

Are you sure the .WAV file that you use as input to the program exists?

 

Please see out attached test with $RVs used as part of filenames in Run Program command line:

runprogtestwithRV.zip

[invoso.com]

Hi,

 

Now it's working.

Thanks!