Guest u4910 Report post Posted 02/26/2011 09:15 PM sometimes VG goes to eval mode and I have to keep putting in the serial again. it's version 7.9 Share this post Link to post
SupportTeam Report post Posted 02/26/2011 11:46 PM Can you post the trace vgEngine and ktTel traces which capture the startup after which the software started up in Evaluation mode. Most likely the Dialogic service did not start in time. There should not be any need to enter the code again. Just restarting the VoiceGuide service should be sufficient as this would give the Dialogic service enough time to start. The traces should show us what exactly happened. Share this post Link to post
Guest u4910 Report post Posted 03/01/2011 01:33 AM Computer was turned off this time. It has happened before when the computer was up. I'll post a trace if it happens again. Share this post Link to post
