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error_guide-1.bmp error_guide-2.bmp

 

Good days gentleman, I write to him because a mistake continues going out for me in the program voice guide and do not be to which it owes, I have the program installed in my computer vg5.2.5049 which every 24 hours or less there goes out for me the mistake that attached, and I have to restart my servant to be able to execute the program. I need help please, I forgot I have the windows server 2003 as platform, in advance thank you very much

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It looks like you are using a TalkVoice TAPI card in this system, correct?

 

For many devices the TAPI drivers are not very stable, or work only for small line counts, which is why for multiple line systems we recommend using VoiceGuide v7 and Dialogic cards.

 

If you had this system working fine beforehand then did anything change recently on this system?

 

We can better comment on what is happening on this system is we can see the VoiceGuide trace files, but most likely in TAPI devices cases they will show that there is a driver related issue.

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