Guest u4910 Report post Posted 06/07/2011 07:01 PM I noticed that the answer live is not recording the wav file I'm playing. I'm watching it in realtime and it is playing the wave file, but the CDR only shows when it's an answering machine. Is this a bug? See attached. 0602.zip Share this post Link to post
SupportTeam Report post Posted 06/07/2011 08:32 PM Attached trace has many calls in it. Can you please indicate which call in particular are you referring to? The few calls that we looked at do seem to save the details of the file played or script ran. eg: 080118.343 6 7 4 CDR (out) : "15017017-1102169","918035427042","","","","","","c:\payrem\water_cnp.wav","","'2011-06-02 08:00:50'","'2011-06-02 08:01:09'","'2011-06-02 08:01:18'",28,9,"ANSWERED_MACHINE","","" => C:\Program Files\VoiceGuide\cdr\CDR_20110602_out.txt , C:\Program Files\VoiceGuide\cdr\CDR_20110602_out_ANSWERED_MACHINE.txt Share this post Link to post