invoso.com Report post Posted 06/29/2011 01:53 PM Where is stored timestamp of start transfered call. In file CDR_YYYYMMDD_out.txt i see it as second timestamp, which RV include this data? "","502131658","","","","","","","","'2011-06-29 15:45:58'","'2011-06-29 15:46:10'","'2011-06-29 15:46:31'",33,21,"ANSWERED","","" Where can i find all system RV's with description? Share this post Link to post
SupportTeam Report post Posted 06/29/2011 02:08 PM Not sure if this 'time of connection of transferred call' is available through RV at this stage. Should not be too hard to have this added though. Please contact sales@voiceguide.com with your requirements (include a link to this topic in email). Where can i find all system RV's with description? The vgEngine trace will show what RVs are created during the call. Share this post Link to post
invoso.com Report post Posted 06/29/2011 02:46 PM I found in vgEngine this line: 154631.312 12 db PerformWork_RunCoreSql ExecuteNonQuery call: INSERT INTO cdrout (Account, Src, Dst, Dcontext, Clid, Channel, Dstchannel, Lastapp, Lastdata, dtStart, dtAnswer, dtHangup, Duration, Billsec, Disposition, Amaflags, Usr) VALUES ('','502131658','','','','','','','','2011-06-29 15:45:58','2011-06-29 15:46:10','2011-06-29 15:46:31',33,21,'ANSWERED','','') I see that: $RV_CALLEDNUMBER is inserted into Src column $RV_STARTTIME is inserted into dtStart I need information witch $RV include information inserted into: - dtAnswer column, in my case value'2011-06-29 15:46:10' - Duration column, in my case value: '33' - Billsec column, in my case value: '25' Share this post Link to post
SupportTeam Report post Posted 06/29/2011 07:35 PM Please post the vgEngine trace which captures software startup and the call. Please .ZIP up the trace before posting. Share this post Link to post