Disconnect Transfered Call

[invoso.com]

Hi,

 

I connected call with Dialout and Conference - monitored transfer module.

next is play module (waiting for a maximum duration time in prepaid solution)

I need to terminate connection with target number (outside) and back to next element in my script.

[SupportTeam]

If maximum conversation time is known at connection time then you can just use a Timeout path in the Play module. (You can use a Result Variable for the timeout seconds value).

 

Otherwise you can have an external program call a Bridge_Disconnect and Line_Hangup API functions.

 

http://www.voiceguide.com/vghelp/source/html/com_bridge_disconnect.htm

http://www.voiceguide.com/vghelp/source/html/com_line_hangup.htm

 

and have the 'other_line_disconnect" path in the play module, which is taken when the other side of conference call hangs up.

[invoso.com]

How to identify second line id?

[SupportTeam]

Result Variables ($RVs) are created on the fist channel which advise you of the ID/Port of the second line used. The vgEngine trace shows the $RVs created.

[invoso.com]

I attached log file. Can You help me find RV with line id?

0711_1126_vgEngine_mac.zip

[invoso.com]

Hi,

 

I found var: $RV[Conf_LineId_2] but doesen't work this command

 

set vg = CreateObject("vgServices.CommandLink")

vg.Bridge_Disconnect $RV[Conf_LineId_2]

set vg = Nothing

 

 

 

Bridge_Disconnect require both of line to disconnect

 

set vg = CreateObject("vgServices.CommandLink")

vg.Bridge_Disconnect $RV_LINEID, $RV[Conf_LineId_2]

set vg = Nothing

 

 

How to disconnect only $RV[Conf_LineId_2]?

[SupportTeam]

The API command Line_Hangup can be used.

 

See: http://www.voiceguide.com/vghelp/source/html/com_line_hangup.htm

[SupportTeam]

Note that if you want to hangup just the outgoing leg of the tromboned connection then you need to handle some of the OTHER_LEG_ events that are sent to the original leg of call.

These OTHER_LEG events usually result in the original line being hung up as well, unless there is a path in the current module that handles that event.

 

Just have a path like this in your "just wait" Play module:

 

on {OTHER_LEG_Disconnected} goto [2nd leg hung up]

 

(you will need a module titled "2nd leg hung up" in order fro this path to work).

 

 

112754.056  6  16   6       qScr  add   evScriptEvent 0 OTHER_LEG_Disconnected
...
112754.056  6  16   6       qScr  run   evScriptEvent sCode=[OTHER_LEG_Disconnected] iActionID=0, crn=0[16384|0|64|0|0][|||||]
...
112754.056  6  16   6       path {OTHER_LEG_Disconnected} not found
112754.056  6  16   6       hanging up 1st leg of call (other leg cause)