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5.1 Freezing On Hangup

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whenever a call is finished voiceguide completely freezes and i'm forced to kill it. I also can't restart the program unless i reboot my machine. I tried to save the debug log but the event log window freezes as well, and it won't log to C:\VoiceGuideXXX, so i had to take a print screen. I could maximize the debug window to try and give you more information leading up to the end, if you need it.

 

 

gr.JPG

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Please place attached file in "C:\" and then run VG again and post the created file "c:\TapiWrapLogMMDD.txt" - we can then see better what is going on...

 

What version of Windows are you using and what modem/card are you using?

 

I see that the TAPI device you are using is on TAPI ID of 0 (number after timestamp) - this may be causing some problems - can you try to re-install the device (modem?) and configure VG to use the second install instance - it should then have an ID other then 0...

TapiWrapLogSelect.txt

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I reinstalled the modem and it seems to have cleared up. Thanks for your help. I'm using some generic 56k modem from "TRENDnet".

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