invoso.com Report post Posted 08/24/2011 06:14 PM Hi, I'm creating system where i need multi-language options. I know that with RV i can play different prompts, but my question is how to use System prompts in other languages? I can create next folder with system prompts but how to set active system prompts folder? Share this post Link to post
SupportTeam Report post Posted 08/24/2011 11:33 PM From http://www.voiceguide.com/vghelp/source/html/multi-language.htm : VoiceGuide's System Sound Files VoiceGuide's default system sound files are stored in the VoiceGuide’s "\system\voice\" subdirectory. If at install time the Modem/TAPI option was selected then the files in that directory will be in PCM 8kHz 16bit Mono Format. If at install time the Dialogic option was selected then the files in that directory will be in PCM 11kHz 8bit Mono Format. To select a different set of system files to be used for the current call, the path pointing to the new system directory current for this call needs to be written to the $RV[DIRSYSTEMVOICE] Result Variable. The path has to be written in double quotes. Note that we only write DIRSYSTEMVOICE in the "Assign to Result Variable" text box, not $RV[DIRSYSTEMVOICE]. Share this post Link to post