mehdi_h Report post Posted 10/13/2011 11:34 AM Hi, Currently I have a voiceguide confiuration with 60lines and I want now to switch to voip for scalability purposes. Thus I have installed to last VG edition and the HMP driver with trial licence. Here is the IPMedia result, seems not ok.. thank you ************************************************************ * * * IP Media Server - Media services over IP Demo Program. * * Copyright ® 2003 Intel Corporation. * * * ************************************************************ DTMFMode inband TxCoder[0] Capability: g711mulaw Type: 2 Direction: 1 Payload_type: 255 FramesPerPacket: 20 VAD: 0. RxCoder[0] Capability: g711mulaw Type: 2 Direction: 2 Payload_type: 255 FramesPerPacket: 20 VAD: 0. [info] CEventRouter::Init: Initializing channels...may take a few seconds! <<Number of Fax (& Voice) boards found: 2 >> <<Number of Voice (& Fax boards) found: 2 >> <<Number of IPT boards found: 1>> Error: CIPTBoard::Init -> gc_OpenEx failed to get IPT handle for :N_iptB1:P_IP Error: CIPModule::Init -> failed to initialize IPT board :N_iptB1:P_IP <<Number of IPM boards found: 1>> Waiting for key: 'Q' - to quit Share this post Link to post
SupportTeam Report post Posted 10/13/2011 01:09 PM Can yo tell us more about your system setup? Can you describe in detail your hardware and version of Windows used and which Service Update of HMP 3.0 you are using? Share this post Link to post
SupportTeam Report post Posted 10/13/2011 01:23 PM Also, can you please confirm that there are no other VoIP applications running on the system. If some other application is using the 5060 port (port used by SIP) then HMP will not start. Share this post Link to post
mehdi_h Report post Posted 10/13/2011 03:11 PM Hi Actually i'm trying to run it on myt PC. here is the HMP window that show the configuration that i'm using for the test. Is there any board required ? Error: CIPTBoard::Init -> gc_OpenEx failed to get IPT handle for :N_iptB1:P_IP Error: CIPModule::Init -> failed to initialize IPT board :N_iptB1:P_IP <<Number of IPM boards found: 1>> tkx MH Share this post Link to post
mehdi_h Report post Posted 10/13/2011 03:48 PM BTW the error message is displayed despite HMP seems to run Share this post Link to post
SupportTeam Report post Posted 10/13/2011 08:25 PM Is there any board required ? No boards are required to run HMP. Can you .ZIP up and post the Dialogic RTF logs from Dialogic's \log\ subdirectory. Maybe these will show what problems is HMP encountering. Share this post Link to post