Sound File Missing

[bobjdixon]

I'm evaluating VoiceGuide and all works well apart from when I have listened to a voice message and then try to delete it. I then get a message saying the voice file could not be found. Follows the relevant bit of the debug log:

 

20899 0 LsDialoutPlayAcceptAuto [1]

21309 0 PlaySoundStop ok

21319 0 [0001] Retrieving New Messages

21319 0 PlayMulti(1)[C:\Program Files\VoiceGuide\data\VmSave<!--POST BOX-->01_0225003527_1_0_.wav]

21319 0 PlayMulti(2)[C:\Program Files\VoiceGuide\system\voice\VmbAccessListenMsgMenu.wav]

21860 0 PlaySoundStartMulti ok

21870 0 TimeoutClear

21870 0 DELETE FROM CallQue WHERE ID=5;

21870 0 wa(24982,12131901)

37533 0 tapie monitordigits 51 2

37533 0 LsVmRetr_ListenMsgs [3]

37773 0 PlaySoundStop ok

37783 0 File not found [C:\Program Files\VoiceGuide\data\VmSave<!--POST BOX-->01_0225003527_1_0_.wav]

38324 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\SoundFileNotFound.wav]

38324 0 TimeoutClear

38354 0 wa(3098,13778300)

41579 0 Play End line[0] (id=137783)

41589 0 LsVmRetr_ListenMsgs2 EV_PLAY_FINISHED

 

I'd like to get this sorted as VoiceGuide seems to be a great program.

[SupportTeam]

Please upgrade to v4.8.51 of VoiceGuide - this version fixed the bug you mention.

 

v4.8.51 needs to be installed over v4.8.45 full install - so yo will need to download v4.8.45 first, install it and then use the v4.8.51 update.