meir Report post Posted 02/13/2012 09:19 PM Hello, We wanted to ask: Is it possible to change the time duration of the [PLAY ACTION - Jump Forward/Back] paths? (e.g. for 20 seconds) Thanks a lot. Meir. Share this post Link to post
SupportTeam Report post Posted 02/14/2012 01:38 AM Yes, it is possible to set this in the script. You you can set how many bytes the system should jump forward/back by setting the value of these two Result Variables: $RV[playaction_skipforwardbytes] and $RV[playaction_skipbackbytes] If you are using uLaw or ALaw encoded files then 1 second of sound takes up 8000 bytes, so for a 20 second jump would need to set these $RVs to a value of 160000 The RVs can be set using the Evaluate Expression module. Please see: http://www.voiceguide.com/vghelp/source/html/modevalexpr.htm Current maximum is 1 minute (480000 bytes), but in future releases of VoiceGuide this has been changed to 10 minutes (4800000 bytes) Minimum setting is 8000 bytes (1 second) Default setting is 40000 bytes (5 seconds) Share this post Link to post
meir Report post Posted 02/15/2012 10:50 PM Thanks for the replay, We set the RVs to 80000 (10 secs) with Evaluate Expression module, But We didn't notice any change to the jump duration, (the jump has remained for 5 seconds). Here is the logs + the vgs file Thank you. Meir System info: Pentium CPU Dual-Core E6600 3.06 GHz 1.96 GB RAM Windows XP Pro SP3 Dialogic D/4PCIUF Card playactions-logs.zip Share this post Link to post
SupportTeam Report post Posted 02/16/2012 07:40 AM Thanks for the logs. These let us quickly resolve the issue.Looks like there is a bug in the version that is currently installed on your system.Please update your system to this version of VoiceGuide:[old link removed](to update just stop VG service and run the new install)This should resolve the issue.(The bug resulted in the RV set skip forward/back size settings being ignored in the Play module.) Share this post Link to post