Reference Code

[daniele]

Hi

 

Is there a way, at the end of each call, to read out a unique reference number? This number could be either randomly generated or a combination of date/caller ID or else.....?

 

 

Thanks

daniele

[SupportTeam]

You can use the 'Say Number' module to speak the digits for the reference number. And you can specify the reference number right there as well using Result Variables..

 

Eg: to have the Say Number module speak the digits based on CallerID and time use something like this as the 'Digits to be Spoken' :

 

$RV_CIDNUMBER$RV_MM$RV_DD_$RV_HH$RV_NN

 

So that if the call was from number 5551234 and the reference number is issued at 1:15pm on 8th of May, the reference number spoken would be:

 

555123405081315