Insert into dial out table to make calls

[invoso.com]

I need to create dial out script to measure customer satisfaction level.

 

So in this case I need to insert into dial out table to make calls (call back: telephone no, date from, date to, script to use).

 

Is necessary to use dial list load application?

 

In other IVR application I use module witch scanning DB with SQL QUERY for a matched data to initialize action.

 

How to create this kind of function witch continuously searching DB for a tasks?

[SupportTeam]

I need to insert into dial out table to make calls (call back: telephone no, date from, date to, script to use).

Yes. This is one of the approaches outlined here:

 

http://www.voiceguide.com/vghelp/source/html/diallistinto.htm

 

and here:

 

http://www.voiceguide.com/vghelp/source/html/dial_vgdb_external_config.htm

 

Is necessary to use dial list load application?

No. You can just insert records directly into the table(s). As described in Help file.

 

How to create this kind of function witch continuously searching DB for a tasks?

VoiceGuide Dialer does this already. This is how the Dialer detects what calls are queued and ready to be made - by looking at the callque (and optionally porttouse) tables.

[invoso.com]

Any example for postgresql user?

[SupportTeam]

No ready to use examples of how to insert data direct into Postgresql, but it would be pretty much similar as most other databases.

 

If you have set up Postgresql to be the backend database for outdial queue then just have a look at how the the VoiceGuide Telephone Number Loader app loads the entries into tables, and copy that.