Guest donamenband Report post Posted 07/01/2012 07:41 PM Dear VG Support, I have a VBS module containing the following code. CallerName = "$RV_CIDNAME" This works fine except for when the caller name contains quotes. In such cases the code becomes: CallerName = ""John Doe"" which of course is invalid in vb script, and will cause the script to terminate. What do you suggest? One solution might be to have voiceguide double the quotes before inserting the name into the code. That would yield CallerName = """John Doe""" which is acceptable in vb script. Please advise. Thanks. Share this post Link to post
SupportTeam Report post Posted 07/01/2012 09:14 PM It would be unusual for Telco to send quotes as part of the caller ID name. Does your telco send quotes as part of the name? Can you .ZIP up and post VoiceGuide's ktTel and vgEngine traces that capture such calls? If Telco does send quotes as part of the caller ID name then the solutin you propose would work. (It would be even more unusual for Telco to have some caller ID names sent with quotes and other caller ID names sent without quotes.) Share this post Link to post
