Outbound Dialer

[Guest DiegoBellini]

I'm trying to build an outbound calling with integration to ERP software that is already installed in a company. I see that VG has some programs to configure the parameters necessary for correct calls as the "Telephone number loader" or "Outbound call v.7.xxxx loader." My ERP software already does all this setup in preparation of calls, but does not do the same. Is there any way the outbound caller from VG read the parameters specified in other software. The ERP can be written in SQL server or file. ini.

Thanks

[SupportTeam]

Tables with correct schema/structure need to be created in database of your choice and VoiceGuide can read data from those tables.

 

Please see: http://www.voiceguide.com/vghelp/source/html/dial_vgdb_external_config.htm