Wav To Mp3 Convertion

[invoso.com]

Hi,

 

After call recording I convert wav file to mp3 with Run Program Module:

 

c:\callrecord\ffmpeg.exe -i c:\callrecord\$RV[session_id].wav c:\callrecord\$RV[manager]\$RV[session_id].mp3

 

but sometimes (now 3-rd time) application is showing popup window error opening many windows and so killing server resources.

 

 

events log show:

Typ zdarzenia: Informacje

Źródło zdarzenia: Application Popup

Kategoria zdarzenia: Brak

Identyfikator zdarzenia: 26

Data: 2012-08-06

Godzina: 10:54:38

Użytkownik: Brak

Komputer: SISTI_115

Opis:

Podręczne okno aplikacji: ffmpeg.exe - Błąd aplikacji : Aplikacja nie została właściwie zainicjowana (0xc0000142). Kliknij przycisk OK, aby zakończyć aplikację.

 

Aby znaleźć więcej informacji, zobacz http://go.microsoft.com/fwlink/events.asp w Centrum pomocy i obsługi technicznej.

 

I think is because in the same time VG try to convert wav file to mp3 sometimes crashing ffmpeg application.

 

 

Have You alternative to converting wav to mp3 or wav/mp3 player online to web site?

[SupportTeam]

Looks like the problem is with 3rd party program that you are calling, not with VoiceGuide.

 

As the problem is with 3rd party app then you should contact supplier/support to that 3rd party app.

 

If you would like us to provide a VoiceGuide Extension/module that can perform the functionality that you require then please contact sales@voiceguide.com

[invoso.com]

How to detect, that call was recorded (detecting wav file)?

 

I think that my problem is because log shows that no wav file was detected.

[SupportTeam]

How to detect that a certain file exists on system?

 

There is a ".FileExists" function in VBScript

 

Set objFSO = CreateObject("Scripting.FileSystemObject")
If objFSO.FileExists (FILE3) then

end if

[invoso.com]

can you to help me write file checker?

 

my vbs:

 

Set objFSO = CreateObject("Scripting.FileSystemObject")

If objFSO.FileExists ("C:\callrecord\ID2012082012314850.wav") then

msgbox "file exist!"

Else

msgbox "no file found"

end if

 

how to change it to VG acceptable?

 

no msgbox needed but variable: 1 - exists, 0 no found.

[invoso.com]

Set objFSO = CreateObject("Scripting.FileSystemObject")

If objFSO.FileExists ("\folder\$RV[recorded_file].wav") then

fileexistschecker= "1"

Else

fileexistschecker="0"

end if

 

msgbox fileexistschecker

 

it's working, but how to put it to VG get fileexistschecker as variable?

[SupportTeam]

You can use Run_ResultReturn API function to return a Result Variable to VoiceGuide.

 

eg:

 

Set objFSO = CreateObject("Scripting.FileSystemObject")
If objFSO.FileExists ("\folder\$RV[recorded_file].wav") then
fileexistschecker= "1"
Else
fileexistschecker="0"
end if

set vg = CreateObject("vgServices.CommandLink")
vg.Run_ResultReturn $RV_LINEID, "[CheckRecordFileExists]{" & fileexistschecker & "}"
set vg = Nothing

 

in VoiceGuide script the $RV[CheckRecordFileExists] then has value of 0 or 1

 

See:

 

http://www.voiceguide.com/vghelp/source/html/com_run_resultreturn.htm

[invoso.com]

Thanks a lot!