RUSS Report post Posted 12/03/2003 03:43 PM We installed ivg 4.7 and were having problems with the wave files. We converted a file to the correct format and still could not get the wave to play after connecting. We uninstalled 4.7 version and installed the VoiceGuide 5.1.4 version. Now when trying to run VoiceGuide, nothing displays on the screen and task manager says VoiceGuide not responding. We have reinstalled 5.1.4 with the same response. VoiceGuide was installed on a Windows 2000 machine and are using a dialogic D/4pci card. Thanks for your support. Russ Share this post Link to post
SupportTeam Report post Posted 12/04/2003 12:37 AM Maybe some sort of a DLL incompatibility.... it's really hard to say but it sounds like things are far from working.. can you try just reformatting the machine and re-installing VG? Share this post Link to post
