Maintaining A Log In Vg

12/08/2003 04:27 AM

hi

is there any way by which i can maintain a log in VG for my MIS reports like no. of calls, average calls etc

tks - Hitesh

12/08/2003 06:13 AM

If the log files created by VG are insufficient then customized log files can be created from within the VG script itself.

You can create log files by:

- appending information to a text file using the ECHO command in the Run Program module, eg:

command.com /c echo $RV_DD, $RV_MM, $RV_CIDNAME, $RV_CIDNUMBER, $RV[GetNumbersCode], $RV_CALLLENGTH >> c:\CallLog$RV_YY$RV_MM.csv

-appending information to a text file using VB Script in the Run VB Script module, eg:

Const ForReading = 1

Const ForWriting = 2

Const ForAppending = 8

set fso = CreateObject("Scripting.FileSystemObject")

set tsFile = fso.OpenTextFile("C:\LogCalls.txt", ForAppending, True)

tsFile.WriteLine "$RV_STARTTIME, $RV_CIDNUMBER, $RV[EnterClientNumber]"

tsFile.Close

set tsFile = Nothing

set fso = Nothing

-appending information to a database using a DB Query module...

-calling your own logging programs/functions from with Run Program or Run VB Script modules...

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