invoso.com Report post Posted 12/11/2012 02:54 PM Forum Support answered in other thread: on your 60 line system for ports dtiB2T1 and dtiB2T2 it looks like you are assigning voice devices that do not exist. You may need to fix your Config.xml vgEngine trace shows: 220211.015 5 ReadXmlInto_zConfigXml_Channels read in: dxxxB8C3| dtiB2T1 C:\Program Files\VoiceGuide\Scripts\Maciej\prepaid_2011_10_14.vgp allowDialout=1 220211.015 5 ReadXmlInto_zConfigXml_Channels read in: dxxxB8C4| dtiB2T2 C:\Program Files\VoiceGuide\Scripts\Maciej\prepaid_2011_10_14.vgp allowDialout=1 usually: dtiB2T1 should use dxxxB9C1 dtiB2T2 should use dxxxB9C2 ans so on. on D300JCT/D600JCT cards you will usually find that dxxxB8C2 is last device on dxxxB8 board and next voice device is dxxxB9C1 - which is on the second D/300JCT (or second span of D/600JCT) You may need to check the ktTel trace and how any calls that arrive on dtiB2T1 and dtiB2T2 behave - most likely those two channels right now do not work due to the way they are configured. We are using typical Sample Config for 60 ports using two E1s ISDN.xml for D600JCT. Any suggestion how to set up Config.xml for this card type? Our card rejected next calls when first 30 channels are in use, is config a rejecting call source? We use second E1 to dialout in transfer module and it working properly. Share this post Link to post
SupportTeam Report post Posted 12/11/2012 11:16 PM Please post the vgEgnine and ktTel traces capturing system start up. Please .ZIP any traces before posting. Share this post Link to post