invoso.com Report post Posted 02/15/2013 09:29 AM I want to identify used channel and You suggest that variable $RV_LINEID identify called channel but its not true. I called VG system and in log file found: 101938.125 6 62 21 $RV[CDR_amaflags]=[], $RV[CDR_user]=[iD2013021510193162] 21 - port used 62 - port stored in $RV_LINEID Can You explain why $RV_LINEID nod identifying used channel or witch $RV including this data? How to recognize columns in log file? first column if course - time second - blue? third - green? fourth - used incoming channel Share this post Link to post
SupportTeam Report post Posted 02/16/2013 09:11 AM The port number can be accessed using: $RV_PORTNUMBER From: http://www.voiceguide.com/vghelp/source/html/resultvariables.htm $RV_LINEID Identification number of the line device which is handling this call. Can be used in Run Program module to help the called program generate the appropriate Results filename, or in the COM interface to return results to the correct line. The ID number refers to an internal line ID number - not the position in which that line's status is displayed in VoiceGuide's status window. $RV_PORTNUMBER Line Device's position is VoiceGuide's line status listing. Numbering starts from the top, with first line/port having a $RV_PORTNUMBER of 1, the seconds line/port having a $RV_PORTNUMBER of 2, etc. Share this post Link to post
SupportTeam Report post Posted 02/16/2013 09:13 AM second - blue - internal VoiceGuide task ID third - green - internal VoiceGuide device ID. Often this is equal to $RV_LINEID Share this post Link to post