Hang Up All Lines

[Guest techpaul702]

Occasionally a line hangs and the script does not hangup the csll. Seems to happen when transfer to extension and the PBX does not return to VG. Is there a way to Hangup all lines via a script? so we can reset it by calling into another line.

 

We are using Enterprise Version 6.x

[SupportTeam]

The LineHangup function can be called through the script.

 

please see: http://www.voiceguide.com/vghelp/source/html/com_line_hangup.htm

 

-1 should hangup all lines.

 

Do you have any traces that capture what is happening?

 

Also, which Dialogic card are you using and what type of transfer is being made?

[Guest techpaul702]

Had to change the vgservices to VoiceGuide

 

set vg = CreateObject("VoiceGuide.CommandLink")

vg.Line_Hangup -1

set vg = Nothing

 

 

Works perfect. If this happens again I will upload the log

 

Thank you