IVR Software Download

Use the link below to download a fully working evaluation version of VoiceGuide IVR Software
All features of the Enterprise+Dialer license are enabled in this free evaluation version.
 
VoiceGuide v7.6.20
Requires .NET 4.7

On VoIP systems the Dialogic HMP VoIP drivers need to be installed. No hardware cards are needed.
Click here for Installation Instructions for VoIP systems.
VoIP drivers (Dialogic HMP) for Windows: 2019, 2016, 2012, 2008, 10, 8.1Pro
 
On Analog and T1 and E1 ISDN systems Dialogic cards are needed to connect to the telephone lines.
Click here for Installation Instructions for Dialogic cards.
Dialogic Card drivers recommended for Windows: 2019, 2016, 2012, 2008
Dialogic Card drivers recommended for Windows 10
Dialogic Card drivers recommended for Windows 8.1, Windows 7
 
VoiceGuide ACD Agent v7.6 
VoiceGuide ACD Agent Installation Instructions
ACD Agent Status Monitor v7.6 
 
 
VoiceGuide v6.0.3391
For use with the older and discontinued Dialogic cards.
Use Dialogic SR5.1.1 SP1 or SR5.1.1 FP1 drivers.
Requires .NET 2.0
 
VoiceGuide for TAPI v5.2.5049
For use with TAPI devices: Voice Modems, CAPI BRI cards, etc.
 
VoiceGuide User Guide - WinHelp (.chm)
VoiceGuide User Guide - PDF
 
VoiceGuide Voicemail Menus - PDF

 

Text To Speech (TTS) Engines
Following TTS engines can be used:
- SAPI based TTS engine.
- Google Cloud based TTS engines
- TTS engines that use the MRCPv2 interface.
- some MRCPv1 and native integrations also supported.

More information on configuring TTS engines for use with VoiceGuide can be found here.

Please contact sales@voiceguide.com to discuss your TTS requirements.

 

Speech-To-Text and ASR Engines
Following Speech-To-Text and ASR engines can be used:
- Google Cloud based Speech-To-Text (both live recognition and transcription of recordings)
- ASR engines that use the MRCPv2 interface.
- some native integrations also supported.

Please contact sales@voiceguide.com to discuss your Speech Recognition requirements.