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Vg For Dialogic Protocol Setup For Bri

By ktruk, in General

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ktruk   

Posted

Can you please tell me what is the correct setting in the CONFIG.XML file for a Dialogic BRI/2VFD card for Euro-ISDN (CTR3 or CTR4) and what the channel "Name(s)" are for the four B channels on the card:

 

Current settings do not appear to work (ie: not answer a call). Board is started and has been working okay with TAPI VG. Hopefully log files listed below will help. Thanx.

 

Current Config.xml (only changed protocol from default analog to ISDN setting):

<Channel>

<Name>dxxxB1C1</Name>

<NetworkIf>dxxxB1C1</NetworkIf>

<Protocol>ISDN</Protocol>

<RingsBeforeAnswer>0</RingsBeforeAnswer>

<script>C:\Program Files\VoiceGuide\Scripts\Test2\Test2.vgs</Script>

<ConfigLine></ConfigLine>

<AllowDialOut>1</AllowDialOut>

<PopupCallerId>0</PopupCallerId>

<RV></RV>

</Channel>

 

Log Files:

122654.454 ocxfn LogLevels(10,C:\Program Files\VoiceGuide\log\,sw.txt,0,)

122654.605 ocxfn LogLevels(10,C:\Program Files\VoiceGuide\log\,sw.txt,0,)

122654.815 ------------------------------------------------------------------------------

122654.815 SAPIWrap OCX v1.4, May  9 2004 13:44:29

122654.815 Started at 1117 122654.815

122654.815 ------------------------------------------------------------------------------

 

122654.454    ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,0,

122654.605    ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,0,

122654.725    ------------------------------------------------------------------------------

122654.725    ktTelControl OCX v2.3.0, Nov  1 2005 13:20:16 [For Dialogic]

122654.725    Initialise at 1117 122654.725

122654.725    ------------------------------------------------------------------------------

122654.725    dlgc  Dialogic boards present: dti:2, dxxx:1

122654.805    fn    AppInit_Dialogic

122654.805    init  test NETWORK devices (1st channel on each board)

122654.815    dlgc  dt_open(dtiB1) error 0

122654.815    ocxfn SetParam(0,VgIniFilename,c:\program files\voiceguide\VG.INI,0)

122654.815          SetParam VgIniFilename

122654.845    ocxfn GetLineCount() => 0

122654.985    ocxfn LineOpenDialogic(dxxx=dxxxB1C1, dti=dxxxB1C1, protocol=ISDN, opt=, opt=0)

122654.985    init  opening straight analog line

122655.135 001 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C1|dxxxB1C1]

122655.135 001 init  config line file not specified. default settings will remain.

122655.135    init  LineOpenDialogic ok => [1]

122655.135    ocxfn SetParam(1,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0)

122655.135          SetParam ConfigLine_Filename begin

122655.135 001 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C1|dxxxB1C1]

122655.135 001      tone section start A

122655.145 001      tone section start B

122655.145 001 init  config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.145          tone TID_BUSY1:253 500:200 0:0 55:40 55:40 4

122655.145          tone TID_BUSY2:255 500:200 525:175 55:40 55:40 4

122655.155          tone TID_DIAL_LCL:250 340:40 440:40 100:0 0:0 1

122655.155          tone TID_DIAL_INTL:251 340:40 440:40 100:0 0:0 1

122655.155          tone TID_DIAL_XTRA:252 340:40 440:40 100:0 0:0 1

122655.155          tone TID_DISCONNECT:257 500:200 525:175 55:40 55:40 4

122655.155          tone TID_FAX1:258 2150:50 0:0 25:25 0:0 1

122655.155          tone TID_FAX2:259 1100:50 0:0 25:25 0:0 1

122655.155          tone TID_RNGBK1:254 438:138 0:0 130:105 400:200 1

122655.155          tone TID_RNGBK2:256 438:138 438:138 130:105 400:200 1

122655.155          tone DISCONNECT_PBX:191 500:50 0:0 47:5 47:5 2

122655.155          tone DISCONNECT_Telstra:192 425:50 0:0 37:5 37:5 2

122655.155          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.155          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.155          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.155          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.155          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.155    dlgc  dx_setparm(1, DXCH_RINGCNT, &[1]) => 0, err=0, No error

122655.155    dlgc  dx_setparm(1, DXCH_CALLID, &[1]) => -1, err=6, Parameter error

122655.155    dlgc  parm [DXCH_PLAYRDRATE] not recognized. (XmlHandler_endElement)

122655.155    dlgc  dx_setparm(1, DXCH_RECRDRATE, &[8000]) => 0, err=6, Parameter error

122655.155          SetParam ConfigLine_Filename end

122655.256    ocxfn LineOpenDialogic(dxxx=dxxxB1C2, dti=dxxxB1C2, protocol=ISDN, opt=, opt=0)

122655.256    init  opening straight analog line

122655.266 002 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C2|dxxxB1C2]

122655.266 002 init  config line file not specified. default settings will remain.

122655.266    init  LineOpenDialogic ok => [2]

122655.266    ocxfn SetParam(2,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0)

122655.266          SetParam ConfigLine_Filename begin

122655.266 002 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C2|dxxxB1C2]

122655.266 002      tone section start A

122655.266 002      tone section start B

122655.266 002 init  config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.266          tone TID_BUSY1:253 500:200 0:0 55:40 55:40 4

122655.266          tone TID_BUSY2:255 500:200 525:175 55:40 55:40 4

122655.276          tone TID_DIAL_LCL:250 340:40 440:40 100:0 0:0 1

122655.276          tone TID_DIAL_INTL:251 340:40 440:40 100:0 0:0 1

122655.276          tone TID_DIAL_XTRA:252 340:40 440:40 100:0 0:0 1

122655.276          tone TID_DISCONNECT:257 500:200 525:175 55:40 55:40 4

122655.276          tone TID_FAX1:258 2150:50 0:0 25:25 0:0 1

122655.276          tone TID_FAX2:259 1100:50 0:0 25:25 0:0 1

122655.276          tone TID_RNGBK1:254 438:138 0:0 130:105 400:200 1

122655.276          tone TID_RNGBK2:256 438:138 438:138 130:105 400:200 1

122655.276          tone DISCONNECT_PBX:191 500:50 0:0 47:5 47:5 2

122655.276          tone DISCONNECT_Telstra:192 425:50 0:0 37:5 37:5 2

122655.276          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.276          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.276          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.276          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.276          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.276    dlgc  dx_setparm(2, DXCH_RINGCNT, &[1]) => 0, err=0, No error

122655.276    dlgc  dx_setparm(2, DXCH_CALLID, &[1]) => -1, err=6, Parameter error

122655.276    dlgc  parm [DXCH_PLAYRDRATE] not recognized. (XmlHandler_endElement)

122655.276    dlgc  dx_setparm(2, DXCH_RECRDRATE, &[8000]) => 0, err=6, Parameter error

122655.276          SetParam ConfigLine_Filename end

122655.326    ocxfn LineOpenDialogic(dxxx=dxxxB1C3, dti=dxxxB1C3, protocol=ISDN, opt=, opt=0)

122655.326    init  opening straight analog line

122655.336 003 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C3|dxxxB1C3]

122655.336 003 init  config line file not specified. default settings will remain.

122655.336    init  LineOpenDialogic ok => [3]

122655.336    ocxfn SetParam(3,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0)

122655.336          SetParam ConfigLine_Filename begin

122655.336 003 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C3|dxxxB1C3]

122655.336 003      tone section start A

122655.336 003      tone section start B

122655.336 003 init  config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.336          tone TID_BUSY1:253 500:200 0:0 55:40 55:40 4

122655.336          tone TID_BUSY2:255 500:200 525:175 55:40 55:40 4

122655.336          tone TID_DIAL_LCL:250 340:40 440:40 100:0 0:0 1

122655.346          tone TID_DIAL_INTL:251 340:40 440:40 100:0 0:0 1

122655.346          tone TID_DIAL_XTRA:252 340:40 440:40 100:0 0:0 1

122655.346          tone TID_DISCONNECT:257 500:200 525:175 55:40 55:40 4

122655.346          tone TID_FAX1:258 2150:50 0:0 25:25 0:0 1

122655.346          tone TID_FAX2:259 1100:50 0:0 25:25 0:0 1

122655.346          tone TID_RNGBK1:254 438:138 0:0 130:105 400:200 1

122655.346          tone TID_RNGBK2:256 438:138 438:138 130:105 400:200 1

122655.346          tone DISCONNECT_PBX:191 500:50 0:0 47:5 47:5 2

122655.346          tone DISCONNECT_Telstra:192 425:50 0:0 37:5 37:5 2

122655.346          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.346          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.346          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.346          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.346          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.346    dlgc  dx_setparm(3, DXCH_RINGCNT, &[1]) => 0, err=0, No error

122655.346    dlgc  dx_setparm(3, DXCH_CALLID, &[1]) => -1, err=6, Parameter error

122655.346    dlgc  parm [DXCH_PLAYRDRATE] not recognized. (XmlHandler_endElement)

122655.346    dlgc  dx_setparm(3, DXCH_RECRDRATE, &[8000]) => 0, err=6, Parameter error

122655.346          SetParam ConfigLine_Filename end

122655.366    ocxfn LineOpenDialogic(dxxx=dxxxB1C4, dti=dxxxB1C4, protocol=ISDN, opt=, opt=0)

122655.366    init  opening straight analog line

122655.366 004 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C4|dxxxB1C4]

122655.366 004 init  config line file not specified. default settings will remain.

122655.366    init  LineOpenDialogic ok => [4]

122655.366    ocxfn SetParam(4,ConfigLine_Filename,C:\Program Files\VoiceGuide\data\ConfigLine.xml,0)

122655.366          SetParam ConfigLine_Filename begin

122655.366 004 init  tones not set by TSF File as EDX_FEATUREDISABLED (TSF feature is disabled in Configuration Manager Advanced Options) [dxxxB1C4|dxxxB1C4]

122655.366 004      tone section start A

122655.376 004      tone section start B

122655.376 004 init  config line as per [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.376          tone TID_BUSY1:253 500:200 0:0 55:40 55:40 4

122655.376          tone TID_BUSY2:255 500:200 525:175 55:40 55:40 4

122655.376          tone TID_DIAL_LCL:250 340:40 440:40 100:0 0:0 1

122655.376          tone TID_DIAL_INTL:251 340:40 440:40 100:0 0:0 1

122655.376          tone TID_DIAL_XTRA:252 340:40 440:40 100:0 0:0 1

122655.376          tone TID_DISCONNECT:257 500:200 525:175 55:40 55:40 4

122655.376          tone TID_FAX1:258 2150:50 0:0 25:25 0:0 1

122655.376          tone TID_FAX2:259 1100:50 0:0 25:25 0:0 1

122655.376          tone TID_RNGBK1:254 438:138 0:0 130:105 400:200 1

122655.376          tone TID_RNGBK2:256 438:138 438:138 130:105 400:200 1

122655.376          tone DISCONNECT_PBX:191 500:50 0:0 47:5 47:5 2

122655.376          tone DISCONNECT_Telstra:192 425:50 0:0 37:5 37:5 2

122655.376          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.376          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.376          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.376          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.376          commented out tone defintion encountered (path=[<Samples><Tone>]!=[<Tones><Tone>])

122655.376    dlgc  dx_setparm(4, DXCH_RINGCNT, &[1]) => 0, err=0, No error

122655.376    dlgc  dx_setparm(4, DXCH_CALLID, &[1]) => -1, err=6, Parameter error

122655.376    dlgc  parm [DXCH_PLAYRDRATE] not recognized. (XmlHandler_endElement)

122655.376    dlgc  dx_setparm(4, DXCH_RECRDRATE, &[8000]) => 0, err=6, Parameter error

122655.386          SetParam ConfigLine_Filename end

122655.396    ocxfn LineOpenDialogic(dxxx=, dti=, protocol=, opt=route, opt=0)

122703.397    dlgc  scbus ag_listen() failed dxxxB1C1(5): Error message = [3]:[i/O function timeout]

122711.409    dlgc  scbus ag_listen() failed dxxxB1C2(5): Error message = [3]:[i/O function timeout]

122719.410    dlgc  scbus ag_listen() failed dxxxB1C3(5): Error message = [3]:[i/O function timeout]

122727.422    dlgc  scbus ag_listen() failed dxxxB1C4(5): Error message = [3]:[i/O function timeout]

 

 

122654.46  0      ---------------------------------------------------

122654.63  0      VoiceGuide for Dialogic

122654.63  0      v6.0.2306

122654.63  0      ---------------------------------------------------

122654.63  0 rv    global loaded >>><<<

122654.64  0 cti  Inband Signaling Config file not specified

122654.82  0 init  InitHardware() => [dlgc  dt_open(dtiB1) error 0]

122654.82  0 init  ApiMode=[DialogicGC]

122654.86  0 vm    loading VMB data begin

122654.86  0 vm    loading VMB data - about to delete old entries

122654.88  0 vm    loading VMB data - sorting/ordering

122654.88  0 vm    loading VMB data end

122654.88  0 dial  DbConnectString_ADO is blank

122654.93  0 init  DB Workspaces

122654.93  0 init  Voicemail LoadIniSettings

122654.96  0 init  read Config.xml start

122654.98  0      dxxxB1C1 dxxxB1C1 C:\Program Files\VoiceGuide\Scripts\Internet Portal\Test2.vgs RV= allowDialout=1

122654.98  0      dxxxB1C2 dxxxB1C2 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1

122654.98  0      dxxxB1C3 dxxxB1C3 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1

122654.98  0      dxxxB1C4 dxxxB1C4 C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs RV= allowDialout=1

122654.98  0 init  read Config.xml end

122655.14  0 init  LineOpenDialogic dxxxB1C1 => [1]

122655.14  1      iIvrDev=1

122655.16  0 init  load Distinct Ring definitions start [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.18  0 init  distinct ring definitions found:2

122655.18  0 init  ring 1 [TestPBXDoubleRing] cadences defined:2

122655.18  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20]

122655.18  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20]

122655.18  0 init  ring 2 [TelstraDoubleRing] cadences defined:2

122655.18  0 init  distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10]

122655.18  0 init  distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15]

122655.18  0 init  load Distinct Ring definitions end

122655.18  1 init  strDlgcDevName_VoiceResource=[dxxxB1C1] (LoadXMLConfig)

122655.20  0 load  start [C:\Program Files\VoiceGuide\Scripts\Internet Portal\Test2.vgs]

122655.20  0      MemStructVgs_ClearVgs [1]

122655.26  0 load  end

122655.26  0 init  hires timer setup start

122655.26  0 init  hires timer setup end

122655.26  1 state Waiting for a call...

122655.26  1 timer set 2  EV_TIMEOUT_ATERIDLE_ALLOWOUT

122655.26  0 init  lineids: 0-1

122655.27  0 init  LineOpenDialogic dxxxB1C2 => [2]

122655.27  2      iIvrDev=2

122655.28  0 init  load Distinct Ring definitions start [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.29  0 init  distinct ring definitions found:2

122655.29  0 init  ring 1 [TestPBXDoubleRing] cadences defined:2

122655.29  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20]

122655.29  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20]

122655.29  0 init  ring 2 [TelstraDoubleRing] cadences defined:2

122655.29  0 init  distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10]

122655.29  0 init  distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15]

122655.29  0 init  load Distinct Ring definitions end

122655.29  2 init  strDlgcDevName_VoiceResource=[dxxxB1C2] (LoadXMLConfig)

122655.30  0 load  start [C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs]

122655.30  0      MemStructVgs_ClearVgs [2]

122655.32  0 load  end

122655.32  0 init  hires timer setup start

122655.32  0 init  hires timer setup end

122655.32  2 state Waiting for a call...

122655.32  2 timer set 2  EV_TIMEOUT_ATERIDLE_ALLOWOUT

122655.32  0 init  lineids: 0-2

122655.34  0 init  LineOpenDialogic dxxxB1C3 => [3]

122655.34  3      iIvrDev=3

122655.35  0 init  load Distinct Ring definitions start [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.36  0 init  distinct ring definitions found:2

122655.36  0 init  ring 1 [TestPBXDoubleRing] cadences defined:2

122655.36  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20]

122655.36  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20]

122655.36  0 init  ring 2 [TelstraDoubleRing] cadences defined:2

122655.36  0 init  distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10]

122655.36  0 init  distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15]

122655.36  0 init  load Distinct Ring definitions end

122655.36  3 init  strDlgcDevName_VoiceResource=[dxxxB1C3] (LoadXMLConfig)

122655.36  0 init  hires timer setup start

122655.36  0 init  hires timer setup end

122655.37  3 state Waiting for a call...

122655.37  3 timer set 2  EV_TIMEOUT_ATERIDLE_ALLOWOUT

122655.37  0 init  lineids: 0-3

122655.37  0 init  LineOpenDialogic dxxxB1C4 => [4]

122655.37  4      iIvrDev=4

122655.39  0 init  load Distinct Ring definitions start [C:\Program Files\VoiceGuide\data\ConfigLine.xml]

122655.39  0 init  distinct ring definitions found:2

122655.39  0 init  ring 1 [TestPBXDoubleRing] cadences defined:2

122655.39  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 1 [55:10,55:10][110:20]

122655.39  0 init  distinct ring 1 [TestPBXDoubleRing] cadence 2 [55:10,285:10][340:20]

122655.39  0 init  ring 2 [TelstraDoubleRing] cadences defined:2

122655.39  0 init  distinct ring 2 [TelstraDoubleRing] cadence 1 [58:5,27:5][85:10]

122655.39  0 init  distinct ring 2 [TelstraDoubleRing] cadence 2 [58:5,260:10][318:15]

122655.39  0 init  load Distinct Ring definitions end

122655.39  4 init  strDlgcDevName_VoiceResource=[dxxxB1C4] (LoadXMLConfig)

122655.39  0 init  hires timer setup start

122655.39  0 init  hires timer setup end

122655.39  4 state Waiting for a call...

122655.39  4 timer set 2  EV_TIMEOUT_ATERIDLE_ALLOWOUT

122655.39  0 init  lineids: 0-4

122655.39  0 init  route channels start

122727.42  0 init  route channels => []

122727.43  0 init  no dti channels opened. Not opening signaling channel.

122727.45  0 cti  Link1 serial init complete

122727.45  0 cti  serial1 closed not sending HeartbeatCheck

122727.45  0 init  iLineDevicesControlled=4

122727.48  0 init  main form load end

122728.43  0 TcpError on socket 0, 10061, Connection is forcefully rejected

122729.32  1 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

122729.32  1 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

122729.32  2 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

122729.32  2 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

122729.43  3 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

122729.43  3 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

122729.43  4 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

122729.43  4 event ScriptEventCode EV_TIMEOUT_ATERIDLE_ALLOWOUT, code=9013, state=0

122757.18  0 sys  cleanup Start

122757.18  0 sys  cleanup End

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SupportTeam   

Posted

I think you need to change the <NetworkIf> device names - see the sample T1/E1 config.xml files. They would need to be:

 

<NetworkIf>dtiB1T1</NetworkIf>

<NetworkIf>dtiB1T2</NetworkIf>

<NetworkIf>dtiB1T3</NetworkIf>

<NetworkIf>dtiB1T4</NetworkIf>

 

 

Your local Intel/Dialogic reseller would know what protocol to use for your local Telco's BRI lines.

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ktruk   

Posted

The local ISDN protocol delivered on BRI lines by my telco (British Telecom) is definately "Euro-ISDN" - this has been set in the Device Manager properties for the Dialogic card.

 

However, what is the <protocol> section in the Config.xml set for? Is this the Global Call "package codename" ? So I guess all I need (!) is the Euro/Uk ISDN BRI global-call code.

 

I will try the channel allocation first and get back to you.

 

Thanks.

 

(PS: After several attempts to contact Intel Dialogic here in the UK, it is an impossible task!)

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ktruk   

Posted

Changing the Config.xml to the names you gave does not work.

 

If the <NetworkIF> is set to "dtiB1T1" that channel does not get listed when VG starts, nor any others set, eg: ...t2, ...t3, etc.

 

The only time a channel gets listed in VGs channel list is when they are named: DxxxB1C1, etc.

 

Please note, this card is a Basic Rate Interface card (BRI) - not a Primary Rate (T1/E1) card. The exact model number is BRI/2VFD. The names you gave look relevent for a "T1" type span card.

 

I have asked previously if this card is supported under Vg4Dialogic and have been given explicit confirmation by yourselves and this hardware has been bought on your assurances. Please help me, I have an urgent need to get this working now.

 

Thanks.

 

confirmation: http://voiceguide.com/forums/index.php?showtopic=3246

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SupportTeam   

Posted

Try using these network interface names:

 

<NetworkIf>briS1T1</NetworkIf>

<NetworkIf>briS1T2</NetworkIf>

<NetworkIf>briS2T1</NetworkIf>

<NetworkIf>briS2T2</NetworkIf>

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ktruk   

Posted

Doesn't work either. When I set these values into the config.xml file, when VG starts, it refuses to startup, saying that the system is not configured, then it tries to run the configurator, but fails, then VG exits, sometimes with a "GPF/Serious system error".

 

The config.xml file is set like:

 

<Channel>

<Name>briS1T1</Name>

<NetworkIf>briS1T1</NetworkIf>

<Protocol>ISDN</Protocol>

<RingsBeforeAnswer>0</RingsBeforeAnswer>

<script>C:\Program Files\VoiceGuide\Scripts\Internet Portal\Test2.vgs</Script>

<ConfigLine></ConfigLine>

<AllowDialOut>1</AllowDialOut>

<PopupCallerId>0</PopupCallerId>

<RV></RV>

</Channel>

 

If is set the channel spec to "dxxxB1Cx" then the board starts and each of the 4 channels is listed in the VG console...

 

<Channel>

<Name>dxxxB1C1</Name>

<NetworkIf>dxxxB1C1</NetworkIf>

<Protocol>ISDN</Protocol>

<RingsBeforeAnswer>0</RingsBeforeAnswer>

<script>C:\Program Files\VoiceGuide\Scripts\Internet Portal\Test2.vgs</Script>

<ConfigLine></ConfigLine>

<AllowDialOut>1</AllowDialOut>

<PopupCallerId>0</PopupCallerId>

<RV></RV>

</Channel>

 

BUT IT WON'T ANSWER ANY CALLS

 

If I set it like this: mixing the name and network if, then it starts:

 

<Name>dxxxB1C1</Name>

<NetworkIf>briS1T1</NetworkIf>

 

BUT get error messages:

 

err gc gc_OpenEx(:N_briS1T1:P_ISDN) error (opening digital line) failed, gc(0x90) - ... (can't see any more details on the console)

 

From reading the Dialogic doc, the Bri/2vfd emulates a standard springware voice card in many respects. Does this help?

 

From the ISDN Software Reference section 2.1:

...The BrI/2 boards provide analog voice processing, via the Dialogic Voice Functions (see note 1 below) and the dialogic ISDN API...

 

Looking at the DCM configuration files, I get the following details for the card from the voxcfg_ctms file:

#

# Dialogic Generic Configuration File

#

#

# Total number of virtual boards - 4

#

 

#

# Board Type - BRI/2

#

dxxxB1    4  20A0009  C        E1000000      2000        0        SPAN

briS1    2  20A0009  T        E1000000      2000        0        T1SPAN    0

briS2    2  20A0009  T        E1000000      2000        0        T1SPAN    1

briD1    4  20A0009  C        E1000000      2000        0        BRIDATA

 

The card is started in the DCM (starts and stops without problems). I have reinstalled 5.1.1 fp1, with Service update 85 and still no joy.

 

I can run ISDIAG with the card, I can make a call, but haven't worked out yet what else to test.

 

If I run the same card with ComISDN and Vg4TAPI it works - so I know the card is good.

 

I have found an Intel/Dialogic PTR which states that:

Problem Tracking Report #25959: Bri/2vfd does not work anymore with the GlobalCall API - mar 2004 - Some events are received anymore. For example GCEV_CONNECTED...

If I understand correctly, Global Call standardises all the various Dialogic APIs into one call library and if GC is using calls that are no longer supported by the card, then I guess it will never work. Please look at the above PTR and ask your programmers to verify that the GC calls are valid for this card.

 

Please, please, this is getting extremely vital now, can you tell me what I need to do to get this card online with VG?

 

Thank you.

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SupportTeam   

Posted
If I run the same card with ComISDN and Vg4TAPI it works

Probably best to just stick with using this combination then.

ComISDN approach is used by all other sites running on 2 channel Basic Rate cards.

 

Looks like the Problem Tracking Report #25959 you found explains why there are problems with using this card directly.

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ktruk   

Posted

I would be happy to use ComISDN if it did call-transfer, but it is supposed to do call-transfer by call-bridging two lines together on a Dialogic card (which I don't really want) and I can't get it work anyway. So although it works for playback/dtmf and recording, I can't use it at the moment.

 

I was hoping (perhaps foolishly) that Vg for Dialogic would solve this problem and provide call transfer functionality.

 

As previously mentioned, I have already invested quite a sum in the Dialogic cards and hours of time, based on your previous recommendations, so I am very unhappy that I have no concrete understanding as to why I've wasted my money.

 

So, finally, to close off this issue...

 

1. Could you ask the programmer(s) to take a look at the "PTR" above and confirm that the specific calls mentioned are the ones that VG uses? From my limited understanding, their is no problem if the supported calls are used.

 

2. Can you confirm that if the VG console lists the channles "dxxxB1C1...C4" and "waiting for call" then VG is happy with the channel allocation codes?

 

3. Is there any diagnostic or config information that confirms the operation (or non operation) of the cards?

 

4. Can you confirm that there is no other "BRI" solution available with VG for Dialogic and that the only way forward is VG for TAPI (either Eicon/Tapi or Capi/Tapi with ComISDN).

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