Which VoiceGuide Version to Use
Latest version of VoiceGuide is v7.x
VoiceGuide v7.x can use VoIP, and can control analog and T1/E1 ISDN trunks.
Table below lists some of the common devices used in IVR systems, the types of telephone lines used with these devices, and the appropriate VoiceGuide version to use for each scenario:
| Device | Lines Used | VoiceGuide Version |
| Dialogic cards | Analog, T1/E1 ISDN | VoiceGuide v7 / v6 - select the "Dialogic cards" option during install. |
| (none used) | VoIP - SIP | VoiceGuide v7 - select the "VoIP/HMP" option during install |
| Dialogic DNI/HMP cards | T1/E1 ISDN | VoiceGuide v7 - select the "VoIP/HMP" option during install |
| CAPI cards | BRI ISDN | VoiceGuide v5 (TAPI version) |
| Voice Modems | Analog | VoiceGuide v5 (TAPI version) |
| TAPI devices | Various | VoiceGuide v5 (TAPI version) |
