Reporting : REST API

VoiceGuide's REST API can be used to retrieve current and historical data for IVR and ACD systems.
Generation of PDF reports is also supported through the REST API.

VoiceGuide's REST API can be accessed at this location:

http://localhost:7131/v1/

"localhost" is replaced with system's IP address if REST API is accessed remotely.

REST API for IVR data:

http://localhost:7131/v1/ivr/ports
http://localhost:7131/v1/ivr/ports/{id}

http://localhost:7131/v1/ivr/calls
http://localhost:7131/v1/ivr/calls/group/live
http://localhost:7131/v1/ivr/calls/group/historical
http://localhost:7131/v1/ivr/calls/[in|out]
http://localhost:7131/v1/ivr/calls/[in|out]/[count|labels|detail]

REST API for Dialer data:

http://localhost:7131/v1/dialer
http://localhost:7131/v1/dialer/labels
http://localhost:7131/v1/dialer/detail
http://localhost:7131/v1/dialer/pdf
http://localhost:7131/v1/dialer/campaigns
http://localhost:7131/v1/dialer/campaigns/{id}
http://localhost:7131/v1/dialer/state

REST API for ACD data:

http://localhost:7131/v1/acd/queues
http://localhost:7131/v1/acd/queues/{id}
http://localhost:7131/v1/acd/agents
http://localhost:7131/v1/acd/agents/{id}

WSDL endpoints for API and other services:

http://localhost:7131/v1?wsdl
http://localhost:7131/LineCommandLink?wsdl
http://localhost:7131/PortCommandLink?wsdl
http://localhost:7131/PortStatus?wsdl
http://localhost:7131/AcdService?wsdl